Privacy Policy

Last Updated: May 26, 2025

Welcome to CanvaResumes.com (“CanvaResumes,” “we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website canvaresumes.com, including any related media forms, channels, mobile websites, or applications (collectively, the “Service”). Please read this Privacy Policy carefully. If you do not agree with its terms, please do not access the Service.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the “Last Updated” date and posting the revised policy on this page. In some cases, we may provide additional notice (e.g., via email or a website banner). You are encouraged to review this Privacy Policy periodically. Your continued use of the Service after the revised policy is posted constitutes your acceptance of the changes.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

Personal Data You Provide to Us:
- Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register with the Service (if applicable), make a purchase, or when you choose to participate in various activities related to the Service, such as creating a resume.
- Specifically for resume creation, this includes but is not limited to: Contact Information (name, email, phone, address – if provided), Work Experience (job titles, employers, dates, responsibilities – if provided), Education (degrees, institutions, dates – if provided), Skills, certifications, awards (if provided), and any other information you voluntarily include in your resume or cover letter documents.
Usage Data (Automatically Collected):
- Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service.
Cookies and Tracking Technologies:
- We may use cookies and other tracking technologies on the Service to help customize the Service and improve your experience.
- Essential Cookies: These cookies are necessary for the Service to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in (if applicable), or filling in forms.
- Analytics Cookies: We use analytics cookies, such as Google Analytics, to collect information about your use of the Service and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages, help us record any difficulties you have with the Service, and show us whether our advertising is effective or not. This allows us to see the overall patterns of usage on the Service, rather than the usage of a single person.
- Potential Future Marketing/Advertising Cookies: We may in the future partner with third-party ad networks (e.g., Facebook) to manage and serve advertising on other sites. These partners may use cookies and web beacons to collect information about your activities on this and other websites to provide you targeted advertising based upon your interests.
- Managing Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Service. To opt-out of interest-based advertising by advertisers on our Service visit http://www.aboutads.info/choices/. For more information on Google Analytics and how to opt-out, please visit Google’s Ads Settings or the Google Analytics opt-out browser add-on.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

Create and manage your account (if applicable).
Enable you to create, edit, store, and download resumes and cover letters.
Fulfill and manage purchases, orders, payments, and other transactions related to the Service (e.g., sending order confirmations or links to purchased templates).
Provide, operate, and maintain our Service.
Improve, personalize, and expand our Service by understanding and analyzing how you use our Service.
Develop new products, services, features, and functionality.
Communicate with you for customer service or to provide you with updates related to your use of the Service or your purchases.
Find and prevent fraud.
Comply with legal obligations.

We will not send you marketing emails unless you have separately consented to receive them. Transactional emails related to your purchases or use of the Service are not considered marketing.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (if applicable), data analysis (e.g., Google Analytics), email delivery for transactional purposes, and hosting services. These service providers are authorized to use your personal information only as necessary to provide these services to us and are obligated to protect your information.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Sale or Sharing of Personal Information: We do not sell your personal information for monetary consideration. As described in the “Cookies and Tracking Technologies” section, we use analytics tools. If our use of certain analytics or future advertising technologies is deemed “sharing” under applicable US state laws (like the CPRA), you may have rights to opt-out as described in Section 8.

4. International Transfer of Your Data

Your information, including Personal Data, is processed at our operating offices in Shanghai, China, and may also be stored and processed in other locations where our third-party service providers, such as our hosting provider, are located. We use Hostinger to host our website, which operates data centers in multiple countries, including but not limited to the United States, Singapore, and the Netherlands. This means your information may be transferred to, stored, and processed in countries outside of your country of residence, such as China, the United States, or Singapore, where data protection and privacy regulations may differ from those in your jurisdiction, such as the European Union or the United States.

By using our Service and providing us with your information, you acknowledge and explicitly consent to such transfer, storage, and processing of your information in China and other countries where our service providers operate. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, including implementing appropriate safeguards where required by applicable laws.

5. Data Security

We use administrative, technical, and physical security measures designed to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, such as providing the Service, processing your purchases, and maintaining your account (if applicable). We will also retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

7. Your Data Protection Rights (General)

Depending on your location, you may have the following rights regarding your personal data:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at [email protected].

8. Your US State Privacy Rights (e.g., California Privacy Rights Act – CPRA)

If you are a resident of California or certain other US states providing similar rights, you may have additional rights regarding your personal information:

Right to Know/Access: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information.
Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
Right to Correct: You have the right to request the correction of inaccurate personal information that we maintain about you.
Right to Opt-Out of Sale/Sharing: As stated, we do not “sell” your personal information for monetary consideration. If our use of analytics or future advertising technologies is considered “sharing” under applicable state laws, you may have the right to opt-out. You can typically manage your preferences for many online tracking technologies through your browser settings or by using opt-out tools such as those provided by the Digital Advertising Alliance at http://www.aboutads.info/choices/ or the Network Advertising Initiative at http://www.networkadvertising.org/choices/.
Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to direct us to limit our use of your sensitive personal information (e.g., resume content) to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer. We use your sensitive personal information primarily to provide the resume-building services you request.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please submit a verifiable consumer request to us by emailing [email protected]. Only you, or a person legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.

9. Children’s Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from individuals under 18. If we become aware that we have collected personal information from an individual under 18, we will take steps to remove that information from our servers.

10. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us:

Email: [email protected]